Our Professional AirTrack Repair Process

AirTrackUS maintains a brick and mortar warehouse facility in San Diego, California where we can repair most common air mat damage and abuse.
With over 35 years of experience in producing airtight inflatables, our team of experts has unparalleled knowledge and expertise that you will find nowhere else in the world.

The Repair Process

Reach Out

Please call 408-569-9504 or email joe@airtrackus.com to notify us of your repair request.

Send it to Us

Mail your product to 7698 Miramar Road, San Diego, CA US 92126. Customer will be responsible for paying for your own two-way shipping costs.

Keep in Mind

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your shipped item.

Expert Evaluation

Our technicians will inspect your mat to identify the issue and best solution possible.

Repair Recap

We will create an estimate for material and man hours.

Resolution

You should expect mat repairs to generally take 2 to 4 weeks depending on demand and amount of damage.

Self Repair

We offer a commercial grade repair kit for $30 that can be purchased by direct by phone (408-569-9504). Airhead is a product we recommend. Is it an emergency? Try Tear-Aid Type B patch kit. Feel free to view the downloadable service manual or user manual.

Get Started

Our knowledgeable in-house technicians are available to answer any AirTrack questions or concerns you may have.


(408) 569-9504

7698 Miramar Rd San Diego, CA 92126